FAQ - Frequently Asked Questions about GoldFynch

Frequently asked questions about GoldFynch

Does the GoldFynch PST Viewer send data to our servers? No.
The GoldFynch PST Viewer is a free tool designed to open PST files locally in your browser. Once the viewer page is loaded, it runs locally in the browser. ...
Tue, Mar 23, 2021 at 4:34 AM
How are emails sorted in PST productions I import to GoldFynch?
Emails within a PST folder are stored in a sequential list and so there is some inherent order, but this order normally just reflects the order that items w...
Fri, Apr 16, 2021 at 8:55 AM
Why is there a difference in the page count of my GoldFynch case and a whole-case GoldFynch production?
If you create a production of all files in your GoldFynch case, you may notice that the number of pages in the production (according to the Bates numbering)...
Mon, Apr 19, 2021 at 4:47 AM
What are System Tags?
System tags are tags that GoldFynch adds to files under special circumstances. The two main cases where they are added are:   During the automatic process...
Thu, Apr 29, 2021 at 4:52 AM
How to Cancel your GoldFynch subscription and end billing
GoldFynch accounts themselves are free. Charges are only applicable for: Paid cases - Charges are only applied to the owner of a case. To end all billing,...
Mon, May 10, 2021 at 4:38 AM
Why do all of my emails say "Sent"?
When previewing emails within GoldFynch, you may notice the word "SENT" in-line with each email (shown below). While it may appear as ...
Mon, Jul 12, 2021 at 11:30 AM