Support

Answers to frequently asked questions about GoldFynch

Getting Help In the GoldFynch Web Application and Contacting Support
It's possible to quickly check for solutions to any questions or issues you may come across while using the GoldFynch App. These solutions are containe...
Wed, May 20, 2020 at 2:38 AM
Creating a FreshDesk Account to Access the GoldFynch Knowledge Base
In order to submit a support request from GoldFynch's the Knowledge Base you require a FreshDesk account. You can quickly create a FreshDesk account us...
Thu, Jul 5, 2018 at 5:26 AM
Getting Help from the GoldFynch Knowledge Base and Contacting Support
To get help while using GoldFynch, you can consult the existing Knowledge Base to see whether the issue you are facing has already been addressed, and if no...
Tue, Jun 2, 2020 at 5:18 AM
Resetting your GoldFynch account's password
Here's how to change your GoldFynch account password. If you have access to your case and account password, scroll down to the next section of this ar...
Wed, May 6, 2020 at 2:52 AM
Using the "Issues" view in GoldFynch
When you upload files to GoldFynch, the files get automatically processed, and if there are any files with issues, GoldFynch logs them on the "issues p...
Fri, Sep 11, 2020 at 6:59 AM