FAQ - Frequently Asked Questions about GoldFynch

Frequently asked questions about GoldFynch

Why am I only able to create one free case?
Each GoldFynch account gets access to 1 free case that does not require a credit card to create it. Click here to learn how to create a case. The free c...
Thu, Jun 4, 2020 at 4:50 AM
How does GoldFynch format my dates?
GoldFynch is capable of registering a number of common date formats (e.g. Jan 10 2017, 01-10-2017, 01/10/2017) and when it encounters a date in your documen...
Tue, Jul 3, 2018 at 8:00 AM
How does GoldFynch handle time zones?
GoldFynch supports user-configurable time zones. (Previously, all dates were displayed according to Central Standard Time - CST (UTC -6:00)) This feature sa...
Fri, Oct 19, 2018 at 9:30 AM
How long does it take to process files?
The short answer is approximately 1 GB of a mix of files per hour It is hard to pinpoint an exact rate, but going across averages of all the data on our sy...
Mon, Jun 15, 2020 at 3:19 AM
What are Primary Dates?
Most documents in GoldFynch have a "primary date" that is used for organizational purposes across several systems including for searches and sorti...
Tue, Sep 8, 2020 at 3:12 AM
What are Ingestion Dates?
Ingestion dates What are ingestion dates? The ingestion date of a file represents the date-time when a file begins to upload to GoldFynch. In the case o...
Tue, Jul 21, 2020 at 3:13 AM
How to Check your Current Billing in GoldFynch
Here's a quick guide on how you can check your current billing in your GoldFynch account. Step 1. Log in to your GoldFynch account, and click on th...
Wed, Sep 2, 2020 at 2:21 PM
Why is there a difference in the page count and Bates numbering of imported files or productions?
If you import a production or set of files that is Bates stamped into GoldFynch, you may notice that the page count differs from the number of pages, accord...
Mon, Nov 16, 2020 at 11:43 AM