GoldFynch Support

GoldFynch allows you to open a case in one account and share it with other users who are using different GoldFynch accounts. All the files, tags, redaction...

GoldFynch has a feature where you can rearrange files and folders in your case. After you have uploaded files, you might want to organize your files in fold...

Large cases often have many password-protected files. And manually entering those passwords for each use is a waste of your time. Instead, GoldFynch's ...

Changing plans is quick and easy. Here's how you do it: Step 1: Open GoldFynch and select the case for which you want to upgrade or downgrade the p...

Here are the steps to follow to add or remove your credit card details on GoldFynch. Adding/removing/setting default credit cards Step 1. Log in to ...

If you are done with a case in GoldFynch and no longer wish to search, tag, review or produce, you can delete the case. If you wish to use the case in t...

GoldFynch allows you to export the details of the files in your cases. When creating the report, the set of files included can be one of the following: Al...

GoldFynch allows you to download individual files from the 'Docs' view, but this can be time consuming if you have a large number of files to comp...

If you upload a ZIP or PST file, it is possible to delete the originally-uploaded file once the contents are extracted in order to save space. To do so, fol...

Learn how to set custodians and sources for your files on GoldFynch, as well as attach notes to them for reference. Creating Custodians and Sources Yo...