GoldFynch Support

GoldFynch allows you to create a case under one GoldFynch account and share it with other users who are using different GoldFynch accounts for free, with n...

GoldFynch has a feature where you can rearrange files and folders in your case. After you have uploaded files, you might want to organize your files in fold...

Large cases often have many password-protected files. And manually entering those passwords for each use is a waste of your time. Instead, GoldFynch's ...

Changing plans is quick and easy. There are two ways you can change your case plan. One way is from the Settings view of your case and the other is directly...

Here are the steps to follow to add or remove your credit card details on GoldFynch. The Payment Methods screen - adding, removing, and setting default ...

If you are done with a case in GoldFynch and no longer wish to search, tag, review or produce, you can delete the case. If you wish to use the case in t...

GoldFynch allows you to export the details of the files in your cases. When creating the report, the set of files included can be one of the following: Al...

If you upload a ZIP or PST file, it is possible to delete the originally-uploaded file once the contents are extracted in order to save space. To do so, fol...

Learn how to set custodians and sources for your files on GoldFynch, as well as attach notes to them for reference. Creating Custodians and Sources You...

You can delete files and folders from your GoldFynch case. Note that users at the ‘Reviewer’ and 'User' permission levels are not able to delete f...