Known Issues/Errors
Problems caused by software and processes, and how to work around them
When sharing a production via the Share utility within your GoldFynch case, it is important to note that those automated email notifications are sent from a...
Fri, May 26, 2023 at 3:51 AM
There is a known issue that exists with files zipped using OSX (Mac) that are above a 4GB file size which makes them unopenable on other operating systems. ...
Fri, May 26, 2023 at 3:53 AM
In the eDiscovery process, there is often the risk of unintentionally altering a file's metadata when it is processed or accessed. Here's an example...
Mon, Jun 22, 2020 at 9:01 AM
Browser-based errors while uploading folders to GoldFynch on Windows When uploading files to GoldFynch from Windows operating systems, there are a few r...
Fri, May 26, 2023 at 3:55 AM
When you import productions to the software CaseMap (developed by LexisNexis) using load files, it is possible for the values in the load file to cause iss...
Wed, Jan 27, 2021 at 3:59 AM
What is this? The "node block tree" is the data structure found within PST files. This data structure acts like a table of contents, that tells ...
Thu, Dec 23, 2021 at 12:49 PM
This error is known to occur when there is an issue with file access control on your local machine. Typically this happens when the operating system locks t...
Wed, Mar 30, 2022 at 8:26 AM
There is a known issue that exists with PDF files that are uploaded to your GoldFynch case. These files may be set up to open and process without requiring...
Wed, Jun 28, 2023 at 5:02 AM