Known Issues

Problems caused by software and processes, and how to work around them

Size limitations on uploading files zipped with OSX
There is a known issue that exists with files zipped using OSX (Mac) that are above a 4GB file size which makes them unopenable on other operating systems. ...
Wed, Nov 14, 2018 at 12:04 AM
Rendering of dates in produced documents
In the eDiscovery process, there is often the risk of unintentionally altering a file's metadata when it is processed or accessed. Here's an examp...
Mon, Jun 22, 2020 at 9:01 AM
Uploading Folders on Windows - name truncation errors fo long path names
Browser-based errors while uploading folders to GoldFynch on Windows When uploading files to GoldFynch from Windows operating systems, there are a few r...
Fri, Jul 17, 2020 at 2:59 AM
Importing productions with load files into CaseMap from GoldFynch
When you import productions to the software CaseMap (developed by LexisNexis) using load files, it is possible for the values in the load file to cause iss...
Wed, Jan 27, 2021 at 3:59 AM
"Node Block Tree" Processing Error
What is this?  The "node block tree" is the data structure found within PST files. This data structure acts like a table of contents, that tells ...
Thu, Dec 23, 2021 at 12:49 PM
What to do if you get an "Item failed to upload" error
This error is known to occur when there is an issue with file access control on your local machine. Typically this happens when the operating system locks t...
Wed, Mar 30, 2022 at 8:26 AM