GoldFynch Support

When sharing a production via the Share utility within your GoldFynch case, it is important to note that those automated email notifications are sent from a...

There is a known issue that exists with files zipped using OSX (Mac) that are above a 4GB file size which makes them unopenable on other operating systems. ...

In the eDiscovery process, there is often the risk of unintentionally altering a file's metadata when it is processed or accessed. Here's an example...

Browser-based errors while uploading folders to GoldFynch on Windows When uploading files to GoldFynch from Windows operating systems, there are a few r...

When you import productions to the software CaseMap (developed by LexisNexis) using load files, it is possible for the values in the load file to cause iss...

What is this?  The "node block tree" is the data structure found within PST files. This data structure acts like a table of contents, that tells ...

This error is known to occur when there is an issue with file access control on your local machine. Typically this happens when the operating system locks t...

There is a known issue that exists with PDF files that are uploaded to your GoldFynch case.  These files may be set up to open and process without requiring...

When sharing a case via the "Sharing" view within your GoldFynch case, it is important to note that those automated email notifications are sent ...

Expected behavior When you sign up for a GoldFynch account, you should receive an automated email with a link to verify your email address from accounts@go...