When you upload files to GoldFynch, the files get automatically processed, and if there are any files with issues, GoldFynch logs them on the "issues page view". 

They are listed according to the following processing states in the "Issues" view:



From this screen you can:

  • Send a support request to the GoldFynch team
  • Open the password list to add the required passwords
  • Click on file names to open them in the Document Viewer
  • Click on files' listed file paths to directly navigate to their folder in the "Files" view 
  • View the tags files have attached to them (hover the mouse cursor over the abbreviated tags to display their full names)
  • Filter files by their processing state and file type to perform a number of functions on them as described below


When you use the filters it updates the file list to display only those that satisfy the filters' conditions. You can then perform a number of actions in bulk on all the files listed:

  • Apply tags and quick tags
  • Delete the files from your case
  • Open the search view and display all the listed files as if they were the result of a search
  • Directly save the search query that would generate the filtered list of files
  • Create a production with all of the files in their native state (i.e. exactly as they were uploaded.) This is a faster alternative to creating a production from scratch. This function will apply the conditions:
    • File names will be preserved
    • Files will be produced as-is (i.e. in their native state)
    • Files will appear in a flat directory structure
    • Files detected to contain malware will be omitted (with an appropriate placeholder)


Note: you can type into the text box to filter for specific types, and sort file types using the drop-down list