This article applies to emails processed in GoldFynch from container files like MBOX or PST.
The emails in GoldFynch are numbered in the order they are stored in the (uploaded) MBOX or PST file, which sometimes may not be in chronological order. Learn more about the sort order of files in incoming PST productions here.
To ensure emails are sorted in chronological order in a production you create, use the "Oldest to newest" or "Newest to oldest" sorting orders as described below.
NOTE: The sort method in the production wizard only affects those top-level emails/families. Any attachments will always immediately follow their parent document in the Bates sequence, regardless of the selected sort order.
To set the sort order:
Once you logged in to GoldFynch, click on the Production icon from the left menu, then click on the "Start Production Wizard" button.
Step 1: Give the production a name.
Step 2: Select the tags and saved searches you want to use for Production.
Step 3: Choose how you'd like your production to be produced.
Step 4: Click "OK."
Step 5: If you want to sort your files by alphabetical order, this is the step where you can either choose "Alphabetically by file name" or "Alphabetically by folder and file name" for Alphabetical sorting, or "Oldest to newest" \ "Newest to oldest" for chronological sorting from the "Item Sort Order" dropdown, and click "OK."
Continue the Production steps Step 6 to Step 10 of the Production Wizard. Make sure to r