Here are the steps to follow to add or remove your credit card details on GoldFynch.


Adding/removing/setting default credit cards


Step 1. Log in to your GoldFynch account

Step 2. Click on the 'App Settings' button in the top right corner of your window


Navigate to the App Settings screenStep 3. Click on the 'Payment Methods' tab

  • To add a payment method, click on the 'Add a payment method' button and enter your credit card details
  • To remove a credit card that is linked to your account, mouse over the details of the card you wish to remove and click on the 'X' that appears
  • To set a credit card to be your default card, click on the 'Make Default' button

Add or remove a payment method, or set one as default



Adding a card while making a payment


Step 1: Log in to your GoldFynch account

Step 2: Click on the 'Billing' button in the top right corner of your window

Click on the billing button


Step 3: Scroll to the bottom of the page. You’ll see a list of your past account activity

Step 4: Choose a month and click ‘Pay Now’

Click on the Pay Now button


Step 5: Enter your credit card information on our secure payment page

Step 6 (optional): To add a card for future payments, tick the "Remember this card." boxEnter your payment details and click on Make a PaymentStep 7: Click on the "Make a Payment" button to complete the payment process


Making a payment with an already-added card

a. Repeat steps 1-4 from "Adding a card while making a payment" above. You will see a screen like this:

Click on pay with a saved card and select a cardb. Click on the "Pay with saved card" tab

c. Click on the "Pay" button against the saved card


Alternative method to remove a credit card

a. Repeat steps 1-4 from "Adding a card while making a payment" above

b. Click on the "Pay with saved card" tab 

c. Click on the "Delete" button against the saved card that you wish to remove


Reviewing your payment status, billing details and downloading invoices

Repeat steps 1-3 from "Adding a card while making a payment" above

  • Under "Past Account Activity" the payment activity line for the month that payment was made will have changed from "Pending"  to “Paid”, as shown below:

How to tell the status of your payment for a case

  • To download your invoice, click on the download icon
  • To see billing details, click the down arrow icon 

Download your invoice or see billing details


Note: Billing is linked to your account as a whole, so you don't need to pay for individual cases - your payment is made for all the cases in your account based on your monthly usage