Typically, load file productions will come as a single Zip file containing the entire production set, including folders for "IMAGES", "TEXT" and "DATA". These can be uploaded into GoldFynch just like any of your other files and once processed, the production can be queued for a production import (more information found here). That said, sometimes productions are provided as multiple Zip files, which are not automatically handled in GoldFynch. So how can these files get uploaded and imported for review?


As a bit of background, there is a special kind of Zip file known as a multi-part, multi-disk, or split Zip file. These allow a large archive to be split into multiple parts so the archive can be spread across multiple CDs or DVDs, which have a size limit. Often times, the individual parts are named with file extensions like .z01, z02, .001, .002, etc.



If you try to upload a multi-part Zip file into GoldFynch, you are likely to run into the issue seen above. Instead of automatically processing and being available for a production import, the first part of the multi-part Zip becomes "Errored", stating that the file is truncated (smaller than expected). Any additional parts of the multi-part Zip then become "Unsupported", and none of the files within the Zip are extracted.


Solution


While GoldFynch does not natively support multi-part Zip files, there are a couple of ways these files can be handled. If you'd like to give it a try on your own, you can download all of the parts of the Zip file to your computer and stitch them together using a tool like 7Zip. However, if all parts of the Zip file are in your GoldFynch case, our team is happy to help handle these files from our end as well. 


To request assistance with a multi-part Zip file, please reach out to us at support@goldfynch.com and we'll be happy to help!