What are multi-part zip files?
As a bit of background, there is a special kind of Zip file known as a multi-part, multi-disk, or split Zip file. These allow a large archive to be split into multiple parts so the archive can be spread across multiple CDs or DVDs, which have a size limit. Often times, the individual parts are named with file extensions like .z01, z02, .001, .002, etc. There's also usually a .zip file generated with the files. Below is an example of the files generated while creating a multi-part zip.
Reasons to use multi-part zips
To avoid delays caused by uploading large zip files, you might want to split your zip file into more manageable sizes. The advantages to uploading a multipart zip include:
- It helps in case there is a service interruption during the upload as you would only have to re-upload the part(s) which did not upload successfully and not the entire collection. Some large uploads if not split could estimate 8-10 hours to complete.
- There are known issues with zip files created on OSX that are larger than 4 GB and this method is a workaround in such instances. Refer to this article for more information on this.
Uploading multi-part zips
When you upload a multi-part zip to GoldFynch, make sure you upload all the parts generated when created. Once this is done, they will automatically be processed and placed in a folder named after the zip file.
Productions with multi-part zips
Typically, load file productions will come to you as a single Zip file containing the entire production set, including folders for "IMAGES", "TEXT" and "DATA", which can be uploaded into GoldFynch just like any of your other files and once processed, the production can be queued for a production import (more information found here). In case the productions are provided as multiple Zip files, handle them as you would regular multi-part zips.
Creating multi-part zips
Learn how to create multi-part zip files or split existing zips into multiple parts here.
Issues with/troubleshooting multi-part zips
If you try to upload a multi-part Zip file into GoldFynch without uploading all its parts, you are likely to run into the issue seen above. Instead of automatically processing and making the files available, the first part of the multi-part Zip becomes "Errored", stating that the file is truncated (smaller than expected). Any additional parts of the multi-part Zip then become "Unsupported", and none of the files within the Zip are extracted.
Solution:
- First, check to make sure you've uploaded all parts.
- If the issue persists, attempt to create the multi-part zip and upload it again (you can find instructions on how to create a multi-part zip below.)
- You can also attempt to stitch all the parts together on your own using a tool like 7Zip. If all parts of the Zip file are in your GoldFynch case and there is still an issue, reach out to support@goldfynch.com and we'll help you resolve the issue.