GoldFynch Support

You can rename the files and folders that you have uploaded to your GoldFynch cases. Note that users with the 'Reviewer' permission level do not hav...

Here's a quick guide on how to download your GoldFynch invoices. Please read on and follow these instructions: Step 1: Log in to your GoldFynch acco...

If you upload any compressed files to GoldFynch (like ZIP or PST files,) the files they contain will be automatically unzipped/extracted to your GoldFynch c...

Here's a quick way to view your passwords for your existing cases in GoldFynch: Step 1. Log in to your GoldFynch account. Once logged in, click on t...

Any case over 6 months old can be archived. To archive a case, click the archive button next to the case name. The archive button only becomes visible when...

GoldFynch is built around 'cases'. If you would like to upload, interact, review, and produce files a GoldFynch case must be created either by you o...

Deduplication GoldFynch features a “deduplication” function that helps identify whether there are multiple copies of the same file present in a case, an...

Deduplication is a commonly-used feature in GoldFynch, but there may be instances where there are duplicate attachment files in your case, but they weren...

In GoldFynch, uploading files into your case is as simple as dragging and dropping them onto the upload area of the "Overview" page, or using the ...

A note on archiving cases Any non-trial GoldFynch case over 6 months old can be archived. To archive a case, click the archive button next to the case name...